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Get the support you need through our available channels
Business Hours
Mon-Fri 8AM-6PM
Response Rate
98% within 4hrs
Speak directly with our team
+233 540922583
Response time: Immediate
Send us a detailed message
support@kovaonline.com
Response time: < 4 hours
Create a detailed support request
Coming soon
Response time: < 24 hours
You can track your order by logging into your account and visiting the Orders section, or by using the tracking number sent to your email.
We accept major credit/debit cards, mobile money (MTN, Vodafone, AirtelTigo), and bank transfers.
To return an item, contact our support team within 7 days of delivery. We'll guide you through the return process.
Go to your profile and click "Become a Seller". You'll need to verify your identity and provide business information.
Our support team is ready to help you with any questions or issues you might have.